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FAQ

General Questions

Please write email us at: sales@stoneagedecor.com.au
Account creation is not required to place your order. However, by creating an account, you will receive our newsletter and updates on new products.
We accept all major debit and credit card secured by Stripe
We use Australia post, DHL, FedEx, etc.
Standard postage via Australia Post typically takes 2-6 business days for delivery. Alternatively, if you opt for our express shipping method (additional fee applies), you can expect to receive your order within 1-3 business days.
If you're dissatisfied with the product or have had a change of mind, don't worry – we've got you covered. You can return the product within 28 days, provided it's in its original packaging.
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Send any additional questions to us and we will get back to you within 2 business days.
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